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Rotating refresh during reading

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    BOOX Shop Service

    Dear customer,
    We apologize for the inconvenience. In this case, you could try to swipe down from the top right of the screen to bring up the Control Center > EinkWise > Set the refresh mode to HD mode. Then, please check if it is possible to refresh the screen automatically after rotating the screen.

    If the problem persists, we would appreciate it if you could let us know which app you use to read books and which model your device is. It would be helpful for us to address the issues.

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