When will my order ship? Can I get a Tracking ID?
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Once your order is placed, it typically takes 1–3 business days to process and prepare the products for shipment.
As soon as your order is ready for delivery, you will receive an email notification from BOOX Shop containing your tracking ID. You may also receive tracking updates directly from the courier via SMS or email, depending on your location and selected shipping method.
Note: Delivery timelines may be affected by public holidays in China or your destination country, such as Chinese New Year, Christmas, or other regional holidays, which could cause temporary delays in processing or shipping.