FAQ -- Booxshop
- Ordering Guide
- Can I Use Multiple Discount Codes on a Single Order?
- How can I purchase a Tab 8 if I am outside of China?
- Is onyxboox.com an Official Website of BOOX?
- Is the Poke 4s and Poke 4 Lite Are the Same?
- VAT FAQ
- What Can I Do if I Cannot Find my Order?
- How to cancel order/How to return product?
- How long is the warranty valid and what does it cover?
- How to get the invoice when you bought our devices on Booxshop?
- What is the Price Matching Policy on Booxshop?
- Where will my BOOX device be shipped from if I order from Booxshop?
- Do I need to pay taxes? How tax is calculated? Could I ask for some adjustments before shipping?
- How long will I receive my order?
- When will my order ship? Can I get a Tracking ID?