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How do we contact Boox customer service?

Joyce
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Need help? Contact us today!

Here is a help button at the bottom left corner when you go to shop.boox.com. 

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You will see a search box after clicking the "Help" button. Please input your keywords and read the top results. If those results do not help, please tap "Contact us" below and leave your questions down. 

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Alternatively, complete the form https://help.boox.com/hc/en-us/requests/new and we’ll assist with your enquiry.

We'll reply to you asap once we receive one ticket related to your product information or issues. Please be aware that our support experts' regular operating hours are 9:30 A.M. to 6:30 P.M. GMT+8 on working days. 

 

 

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Comments

3 comments

Date Votes
  • Jonghoon jang

    There is no the help button at the bottom of right corner on shop.boox.com

    1
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  • Matthew Lazo

    Same, i see no help button. 

    0
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  • MARIO P C

    I have a Note Pro. The screen is frozen. No answear to reset. Please, help.

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