Due to the holiday of the Chinese New Year (January 30 - February 7), we will get back to you soon on the 8th of February (GMT+8, 9:00 - 18:00) when the holiday ends. We will also work on 2nd February and 5th February. But the responding time would be slower than usual. We sincerely apologize for the inconvenience.
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Comments
1 comment
Dear Fangx12, we sincerely apologize for the inconvenience.
The maximum resolution of Mira Pro is 3200x1800pix. The resolution can be adjusted via "Settings" > "Display" > "Display resolution" on your computer. Changing the refresh mode will not affect the resolution but this may create more ghosting images in the background.
After double-checking with our colleague, your return package is currently awaiting process in our Hong Kong warehouse. Due to the pandemic issue, the process is taking longer than usual. But we have informed the related department to process your return package asap. We will do our best to issue the refund of your order as early as possible.
Many thanks for your patience and understanding.
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