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FAQs

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Other questions related to Boox

  • How do we reach to / contact Boox Customer Services with presales or aftersales issues ?
  • How to take out a broken nib of your Boox pen comes with Note Air when a nib is broken/snapped?
  • Notice: How to use Boox stylus properly?
  • Notice: How to apply our adhesive case on our Boox device?
  • What Should I Do When My Boox Device Is Bricked When Updating To The Newest Firmware?
  • How To Use Pinch-to-Zoom Function? What If I Could Not Zoom?
  • How to choose the right type of charger for your Boox device? What are the specifications of the right charger you need?
  • What if I worry about leaking my personal privacy? Would Boox collect my personal information?
  • How to go to the page of viewing all the running apps and the frequently used apps quickly?
  • How to transfer your files between your Boox and other devices?
  • How to remove the password?
  • How to reset the password if you forget it?
  • How to do when the screen display of Boox device turns grey after being under the sunlight?
  • Do I need to send back to China if my Boox need warranty service?
  • What shall I do If my e-reader breakdown?
  • ONYX BOOX WARRANTY GUIDES
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