Skip to main content

boox max 3 freeze



  • Official comment
    Boox Service Team

    Dear Customer,

    Apologize for any inconvenience that has caused.

    Could you please kindly submit this Service Request Form via with all info needed and our relevant colleagues will reply back as soon as possible.

    May you have any other questions, please feel free to contact us.

  • 0xdrfff

    I have been having this issue too. It occurs several times a week. I knew it was a software issue!

    Georg it looks like this is an issue with the latest firmware version.

    Boox please fix this!

  • Georg Hasenoehrl

    If your device is in warranty, you can make a service request in the link above. They will send you a description how to reset the device. If this does not work, they will repair it for you (depending on the warranty state)


Please sign in to leave a comment.