Boox Note 3: Note erasing issue since the latest firmware update

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6 comments

  • Jasper R

    I'm having the same issue. When erasing writing that intersects template lines, the intersecting pixels are not cleared without a manual screen refresh.

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  • Grove Patel

    I wrote to support. No answer so far. Jasper have you tried on your side?

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  • Jasper R

    I have just sent a support request today. I will update here with the outcome when I get a response.

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  • Grove Patel

    Hi Jasper, any answer on your side? Nothing here.

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  • Jasper R

    I got a support reply yesterday - they said they are aware of the problem and that it will be fixed in the next update.

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  • Grove Patel

    Ah great, thank you. Let's wait then. I am hesitant in resetting the device and wait for the latest update.

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