Historical Time Stamps change to current date
I updated my Go 10.3 to the 4.1 firmware and now when I open a notes folder, the historical time stamp entries change to the current date. For example, if my notebook had time stamps and associated notes entered for Sept 01 2025, Sept 02 2025, Sept 03 2025, etc. On Sept 05, 2025, I open the folder, and all the historical time stamps now show as Sept 05, 2025. Did I inadvertently change a setting, and if so, how do I change it back? The problem started immediately after the latest firmware update was executed.
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Official comment
Dear customer,
We apologize for the inconvenience. In this case, we would appreciate it if you could take a video to record the problem. Then, please send us the video by submitting a request via the link below:
https://help.boox.com/hc/en-us/requests/new?ticket_form_id=12478437026836
Also, we would appreciate it if you could submit feedback via "Settings" > " Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback. Many thanks for your understanding.
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