tap x c My stylus pen battery isn't charging.
It's in the correct charging spot, but it's not charging. What should I do?
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Dear customer,
We apologize for the inconvenience. In this case, we would appreciate it if you could take a video to record the problem. Then, please send us the video by submitting a request via the link below:
https://help.boox.com/hc/en-us/requests/new?ticket_form_id=12478437026836
Our team will check and get back to you as soon as possible. Many thanks for your understanding.
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