PDF Annotations do not export

Jed

• September 27, 2021 21:57

This appears to be an issue similar to (but still broken as of 9-27-2021) of https://help.boox.com/hc/en-us/community/posts/360077526192-Can-t-view-annotations-in-PDFs-when-transferred.

I make annotations in Neoreader, and then export those files (I have tried Google Drive, Dropbox, and bluetooth). The annotations never appear in the sent files. This only happens on SOME pdfs, although I have not determined a pattern with what does and doesn't work.

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  BOOX Shop Service

  • September 30, 2021 07:41

  Dear customer, we are sorry for the inconvenience.

  In this case, you could save your PDF on the device manually first, then you could send your PDF to your email and download it on the PC. You could long-press the PDF file and click "Share", then choose share with "Onyx-Mail". Then you could just enter your email address, the PDF with annotations will be sent to your email. Then you could just simply log in to your email account on the PC and download the file on your computer. Many thanks for your understanding.
  
  

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