Waranty and return policy

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  • Booxshop Service

    Dear customer, 

    You could initiate a return within 14 days after you have received the product. Our return shipping address is in Hong Kong. As long as you could ship the item back to the Hong Kong warehouse, we will issue you a refund for your order. If you received the product for over 14 days, we are afraid your order is not returnable. To learn more about our return policy, please visit https://shop.boox.com/pages/return


    BOOX Shop Support Team

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