Rotating refresh during reading

J Bobosik

• February 13, 2026 09:44

I want to ask 
Is there option for refresh after rotating?
For example:
I had comic book and automatic rotation ON and refresh after every page
I am reading normal pages and after some time landscape page will come
So I rotate my device, but there is no refresh of page so there is bad ghosting.
After that I need to refresh manually

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• Official comment

  

  BOOX Shop Service

  • February 16, 2026 03:11

  Dear customer,
  We apologize for the inconvenience. In this case, you could try to swipe down from the top right of the screen to bring up the Control Center > EinkWise > Set the refresh mode to HD mode. Then, please check if it is possible to refresh the screen automatically after rotating the screen.

  If the problem persists, we would appreciate it if you could let us know which app you use to read books and which model your device is. It would be helpful for us to address the issues.
• 

  J Bobosik

  • February 16, 2026 06:05

  It is NeoReader V3.0 on air note 5C
  I can map one area with full refresh at touch setting but its not sollution 

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• 

  BOOX Shop Service

  • February 26, 2026 06:00

  Dear customer,

  In this case, you can open the book > tap on the center of the page to bring up the menu > Refresh > set the Refresh Mode as "Regal Mode", Full Refresh: "Normal", Full Refresh Rate: "1". Then, please check if the problem can be fixed.

  If the problem persists, we would appreciate it if you could reproduce this issue on your device, and please take a video to record the problem. After that, please send us the video by submitting a request via the link below:

  https://help.boox.com/hc/en-us/requests/new?ticket_form_id=12478437026836

  Our team will get back to you as soon as possible. Many thanks for your effort and understanding.

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