BOOX new firmware broke my share feature

Morenoaj

• February 24, 2026 06:35

I use a Note Air with firmware 2026-02-10_23-51_4.1.1-rel_0210_88441760b67 (the latest non-beta version), and I believe that, since the last update, the share feature is now broken. When I try to share a document in my library to another app, it only shows a couple of apps at the top, with an "All" icon at the bottom. Clicking the all button sends it to a different app every time.

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• Official comment

  

  BOOX Shop Service

  • February 26, 2026 07:52

  Dear customer,

  We apologize for the inconvenience. In this case, we would appreciate it if you could reproduce this issue on your device, and please take a video to record the problem. After that, please send us the video by submitting a request via the link below:

  https://help.boox.com/hc/en-us/requests/new?ticket_form_id=12478437026836

  Also, we would appreciate it if you could submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please briefly describe the question in the feedback. 

  Our team will get back to you as soon as possible. Many thanks for your effort and understanding.

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