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Nova Air C Wacom layer / pen position wrong when using original Boox Cover



  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    In this case, we will inform our tech team about this issue and we will do our best to resolve this issue.

    Many thanks for your feedback and understanding.

  • Pra Ksija

    Thank you for the reply.

    Please let me know how to move forward and if there are any suggestions how to resolve this situation.

    Best regards

  • Pra Ksija

    Hello, can you provide any further information about a possible solution ? More than two months passed and there was no further information given from your (producer) side.

    Do all your  devices use magnetically attached folios / covers ... and users have no specific problems with the writing/drawing precision ? If that's the case is it possible that there's actually something wrong with my tablet ?


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