Cannot Receive Verification Message

If unable to receive a verification message for logging into an existing Onyx account or creating an account. Please contact BOOX customer service to provide your order info (order number and MAC address of your device). After that, please also submit feedback via Settings/ Feedback.

After that, our customer service team will confirm your order and contact our tech team. And then, we will help you to log in or sign up with your phone number asap.