Skip to main content
BOOX Help Center Help Center home page
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. BOOX Help Center
  2. Product Support
  3. Software Support

Software Support

  • Troubleshooting Login Issues with Onyx Account
  • What Can I Do If My Device Is Locked
  • Mira Software Download
  • What should I do if I come across software issues or bugs on Boox devices?
  • Cannot Receive Verification Message
  • How to solve problems with Google Play Store crushes?
  • Wi-Fi Connection Troubleshooting Guide
  • How to Sync Notes From a Device to Another?
  • Mira Software Linux Setup
  • Why Mira does not mirror my phone's screen when it is connected to the monitor?
  • Why Mira does not mirror my computer's screen when they are connected via Type-C ports?
  • Does Mira support the connection method of desktop Computer VGA to HDMI?
  • Why is there a noticeable flicker after Mira is connected to a computer?
  • Why does Mira Monitor not working on my computer when connected in both Type-C and HDMI cable?
  • Why does the screen jitter when you play videos in Speed Mode on Mira?
  • What are the differences between each mode on the Mira app?
  • What is the recommended resolution for Mira?
  • How can I set a global shortcut to switch modes for Mira?
  • How to set Duplicate /Extend Monitor Modes for Mira?
  • When my Windows OS uses the Extend mode to connect to Mira, the computer screen responds when I touch the Mira screen.
  • How to update the firmware of the BT remote control?
  • My Boox device isn't recognized when connected to a computer. What should I do?
  • Should I downgrade the firmware in my device?
BOOX Help Center
繁體中文