Product Support
Technical support for Boox products
Hardware Issues
- Mira Cannot Change Option Settings by Using the Side Button and Scroll Wheel
- What should I do if the capacitive/ finger touch of my Boox is unresponsive?
- If my stylus or USB cable lose or break which came with the original box, where could I get another one?
- What should I do when I come across the white dots (pixels/spots), black dots (pixels/spots) or lines on my screen when I use the Boox?
- Learn How Your E-reader Looks Like When The Screen Is Broken
- If my Boox could not charge, what should I do?
Software Issues
- What Can I Do if I Cannot Find “Enable Google Play” on App Management?
- What Can I do If Unable To Sync My Notes
- What Can I Do If My Device Is Locked
- Unable to Turn Pages on Third-Party Apps by Using the Buttons on Magnetic Case
- Notes Disappeared? Notes Are Gone? Here Is The Solution.
- Already Register GSF ID But Device Isn't Google Play Protect Certified Yet