Product Support
Technical support for Boox products
Hardware Issues
- What should I do if the capacitive/ finger touch of my Boox is unresponsive?
- If my stylus or USB cable lose or break which came with the original box, where could I get another one?
- What should I do when I come across the white dots (pixels/spots), black dots (pixels/spots) or lines on my screen when I use the Boox?
- What should I do if my screen has broken?
- If my Boox could not charge, what should I do?
- What kind of Internet does Boox device support?
Software Issues
- Mira Software Download
- What should I do if I come across software issues or bugs on Boox devices?
- Why Mira does not mirror my phone's screen when it is connected to the monitor?
- Why Mira does not mirror my computer's screen when they are connected via Type-C ports?
- Does Mira support the connection method of desktop Computer VGA to HDMI?
- Why is there a noticeable flicker after Mira is connected to a computer?