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  1. BOOX Help Center
  2. Product Support

Product Support

Technical support for Boox products

Hardware Support

  • What to Do If My Boox Device Is Bricked/Unresponsive/Stuck?
  • Mira Cannot Change Option Settings by Using the Side Button and Scroll Wheel
  • Boox Pen/Stylus Issues – Unresponsive or Writing Without Touching the Screen
  • What should I do if I see permanent lines on my Boox screen?
  • Further info for BOOX Pen/Stylus
  • My device's touch screen isn't responding. What should I do?
See all 9 articles

Software Support

  • Troubleshooting Login Issues with Onyx Account
  • What Can I Do If My Device Is Locked
  • Mira Software Download
  • What should I do if I come across software issues or bugs on Boox devices?
  • Cannot Receive Verification Message
  • How to solve problems with Google Play Store crushes?
See all 23 articles
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